Question 1

Where do we ship our products to?

Accepted Answer

Our website currently ships to selected countries in the following regions:Africa: Algeria, Egypt, Ghana, Nigeria, South Africa.Asia: Bangladesh, Hong Kong, India, Indonesia, Japan, Malaysia, Maldives,  Pakistan, Singapore, South Korea, Sri Lanka, Taiwan, Thailand, The Philippines, Turkiye.Australia: Australia, New Zealand.Europe: Bulgaria, Czechia, Denmark, Finland, Germany, Greece, Hungary, Ireland, Italy, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland, The Netherlands, United Kingdom (UK).The Middle East: Bahrain, Kuwait, Oman, Qatar, Saudi Arabia, United Arab Emirates (UAE).North America: Canada, United States of America (USA)South America: Argentina, Brazil, Chile, El Salvador, Paraguay, Peru, Mexico, Venezuela.If your country is not on the list, feel free to message us via WhatsApp where one of our admins will assist you with your order and delivery quotation

Question 2

How do I get my 10% sign-up discount code?

Accepted Answer

Once you sign up, we'll send you a 10% discount code in your welcome email. Just enter the code at checkout to enjoy your discount. If you don't see the email, check your spam or trash folder.

Question 3

Is there a limit to how many items I can order?

Accepted Answer

You can order up to 10 jerseys per order on our website. If you want to order more, just contact us via WhatsApp and we'll assist you with your purchase.

Question 4

Can I customize the jersey?

Accepted Answer

Yes, absolutely! You can choose an option from our customization drop down before adding the product to your cart. Whether you want to add just a number, a number and name, a fully-optioned badges or max out your shirt with number, name and fully-optioned badges, we're happy to custom made it match your wish.

Official player name and number customizations will look nearly identical to the authentic version since we stock the fonts in-store.

For custom names (such as your own name or wording), the print may have slight differences in texture or finish because it is produced in-store.

**Please kindly write the number or number and name you wish to be added onto your shirt in the box below the customization drop down.

Question 5

Where are your products shipped from?

Accepted Answer

All orders are shipped directly from our store in Bangkok, Thailand.

Question 6

What type of products do we offer?

Accepted Answer

We sell replica football (soccer) kits and sportswear, inspired by top teams. These are not officially licensed products.

Question 7

How long does the delivery take?

Accepted Answer

Please allow 3-22 business days for your order to arrive, depending on your shipping method, location and customs clearance. Your order tracking number will be provided once the product has been shipped [if applicable to your delivery method].

Question 8

How much is the shipping fee?

Accepted Answer

Shipping fees vary by location, number of item(s) and will be shown at checkout before you confirm your order. Maximum items per order is 10 jerseys. Please contact us via WhatsApp should you want to order more.

Question 9

Do you accept returns or offer refunds?

Accepted Answer

No. All sales are final. We do not accept returns, exchanges, or issue refunds, so please check your order carefully before making payment.

Question 10

Can I cancel or change my order after payment?

Accepted Answer

Unfortunately, we cannot cancel or modify orders once payment has been made. Please review your order thoroughly before completing checkout.

Question 11

Are our products authentic?

Accepted Answer

No, our items are replica products, not officially licensed merchandise.

Question 12

What if customs asks for documents?

Accepted Answer

We can provide a basic receipt or declaration document if needed for customs clearance. Please contact us via WhatsApp for assistance.

Question 13

Are we trustworthy?

Accepted Answer

We have 3 storefronts here in Bangkok, Thailand. We have been in business since 2008 offering high customer satisfaction for both local and international buyers.

Question 14

How do I contact you?

Accepted Answer

You can reach us via WhatsApp for support or questions and one of our admins will get back to you as soon as possible. Please kindly be informed that the service is subjected to our shop opening hours. [Mon - Sunday 10:00am to 6:00 pm GMT+7]

Question 15

What payment options do we accept?

Accepted Answer

We accept Visa, Mastercard, American Express, PayPal, Apple Pay and Google Pay. Not all payment options might be available for your location. Please see the check-out page.

FAQ

Frequently asked questions